I suffered serious multiple injuries and was left with permanent residual problems after surgery. Horwich Cohen Coghlan Solicitors looked after me throughout the case, and I knew I could go to my solicitor with any questions – she gave me a clear idea of the timescales involved which helped me feel calm. She talked me through every step of the process and always kept me abreast of my options, so I never felt pressured into making a decision. I would recommend the service of HCC Solicitors to anyone, and want to extend a BIG thank you to all the team at HCC.
Mr Paul Williams
I was a client of Horwich Cohen Coghlan Solicitors after being involved in a serious accident that left me with permanent paralysis affecting my lower back and legs. I first spoke to my solicitor when I was still in hospital during the early phase of post accident trauma, and he explained the process that the case would follow going forward. Regular contact and updates were made throughout, communication was very good and my solicitor took time to explain the difficulties and risks with the case. This helped me understand the weakness and strengths, and I felt I became an active participant and that (guided by my legal advisors) I could help research and collate evidence to formulate a stronger case.
The injuries I sustained were complex and gave rise to lifelong difficulties including incomplete paraplegia, which meant I had to change my accommodation and my working practices. As the long term implications became apparent, my legal advisors at HCC explained the importance of pursuing the right settlement for my injuries rather than seeking premature closure to the case. This was challenging as there is a significant emotional burden on an injured person during the legal process, but I trusted my legal advisors completely and understood and accepted this approach. HCC always took time to respond in a timely manner and always treated me with professionalism, which helped make me feel like an extended and valued member of their team.
My experience of working with HCC team has been a good one and I would recommend them for serious injury cases. I have in fact used HCC since the claim for other legal needs, as I feel I can trust them.
I instructed HCC on a personal injury matter in 2012 which concluded in 2015, and the service provided by HCC was excellent in every aspect.
My solicitor handled my case throughout, and he was extremely professional, knowledgeable and dependable. He offered advice and support throughout the proceedings, and I felt I could depend on him completely. He was always available to provide advice or reassurance by telephone or email including evenings and weekends.
Although I have not had experience of other lawyers, my wife is employed by a local firm of solicitors and assures me that the service HCC Solicitors provided was above and beyond the usual levels of service.
HCC came highly recommended via a work colleague of my wife. From the first point of contact my solicitor provided advice and reassurance, day and night. I suffered a traumatic accident and the NHS were unable to offer me the counselling I urgently needed. My solicitor put this counselling in place immediately, and without this I fear things would have been very different for me.
My solicitor has provided an excellent service. Throughout every stage of the case I had complete confidence in him, HCC and their extremely efficient support staff. I would highly recommend HCC
The Partner leading the case dealt with our case in a timely, friendly and fully professional manner, and we were kept fully updated. He was always willing to deal with any issues, not only with the legal case in hand.
HCC were there for us throughout our darkest days/hours, and when something unexpected happened they were willing to give advice and help guide us through and for this we cannot ever thank them enough!
HCC provided a constant presence and were always at the end of the phone, email or text ready to help, being very considerate and with a friendly voice whatever time or day; never stepping away and when we were really under pressure. This was worth more than any amount money at the time!
They went above and beyond and proved to be unbelievably helpful.
I would truly recommend HCC – thank you for everything you have done for us over the last 5 years!
The Partner Solicitor worked on my case for 4 yrs and 6 months and I feel that a mere thank you is inadequate as particularly towards the end there was an intense personal effort with real compassion and resolve.
Even though a Partner, I feel that it would appropriate for me to advise the Senior Partner of the Firm to endorse my feelings of her efforts.
Philipa once said no two cases are the same…and no two people are either, thank goodness. As my personal circumstances changed for the worse and Philipa reacted positively to enhance the outcome of the settlement.
In short HCC have proved to be a firm who gave a high level of personal attention